Privacy Policy

Review notice

This policy is a draft. It will be final after review by a qualified Nigerian lawyer.

2. What information we collect

We collect information only when you send it to us through the enquiry form on our website. The form asks for:

• Your name, and your business or organisation (optional)
• Your work email address, and your phone number (optional)
• A WhatsApp number, if different (optional)
• Your country, state, city and business or project location (all optional)
• The service you need and a description of your requirements
• Any existing system, timeline, budget range and comments (all optional)
• Your preferred way of being contacted

When you send the form, our website also records your internet address (IP address). We use it only to limit how many enquiries can be sent from one place, which helps stop spam.

4. Who can access your information

Access is limited to members of the Byvant Solutions Ltd team who need the information to reply to enquiries or to carry out related company responsibilities.

6. How long we keep IP address records

The website removes IP address records that are more than one day old. This clean-up runs only from time to time, so some older records may remain for a while before they are removed.

Our hosting providers may keep technical logs under their own policies.

8. How we protect your information

We use these protections on the website:

• The website uses encrypted connections (HTTPS) in production, and our cookies are sent only over secure connections.
• Each form is protected against forged submissions.
• Form entries are checked and their length is limited.
• The number of enquiries that can be sent from one place is limited.
• Browser security settings limit how the site can be framed, loaded and read by other sites.
• Passwords and secret settings are kept on the server and are not published in the website code.
• Owner accounts in our business systems use two-step login with an authenticator app.
• Password reset links are sent only to the recovery email the user has set. Each link works once and expires after 30 minutes.
• Business owners can download a backup of their records at any time.

No system is completely secure. We keep these protections under review and improve them when we can.

10. Business systems

Our hospital, school, supermarket and pharmacy systems hold records that businesses and organisations enter for their own use.

The organisation that uses a system owns the records it enters. Byvant Solutions Ltd runs the system for that organisation.

Our staff look at an organisation's records only when the organisation asks us for support. We erase records only on the organisation's written request, and only after a backup has been made.

Each organisation's agreement with us sets out the details for its own records. We aim to follow the Nigeria Data Protection Act 2023.

12. Children

Enquiries should be sent by adults. A parent or legal guardian may contact us on behalf of a child where that is relevant.

Please do not send a child's personal information directly through this website. We do not operate a service that collects children's personal information.

14. Changes to this policy

We may update this policy. When we do, we will change the “last updated” date at the top of this page.